Tech-Artz

Support 365 for IT management

Looking for Accessorial or Endpoint IT management?
Well, we present before you our Support365® EP- the perfect solution for endpoint IT management.

Endpoint IT Management

Our Support365® EP feature is designed such that it provides full lifecycle management. The dedicated features of the Support365® EP include eliminating the bug-free scans, management of the software license, generating monthly reports and other end user supports completely backed up by our customer service helpline.
Help Desk

Our motive is to provide you with boundless customer support. For the sole purpose, we are acquainting you with my HelpDesk™ Mobile App.

The App includes giving help and support desk round the clock, responsiveness to the issues and updating with issues with our call-back scheduling.

The Upgrading Options included for IT managed services for:

Active Security Management
Unlimited Live Help Desk 12×5
Unlimited Live Help Desk 24×7
End to End Network Management with Support365® E

Our Support365® EP+ gives Solutions for Endpoint IT management as we have paired with a brand new Dell PC. You are only charged with nothing except the monthly user management fee according to the plan (Standard, Power, or premium).

EP+: PC-as-a-Service (PCaaS)

How do we work?

Discussion: We finalize the work after discussions with the client approach us with the project.
Accomplishment: The project is successfully completed with the help of our expert team.
Completion: The project is delivered after the accurate checking of a team leader to ensure the project meets the requirements of the client as well as the standards assured by the company.

Tech-artz Support365® EP+

Features Dell Technologies

What This Imply:
This feature gives you Dell Pc Technologies for your workforce, and Dell Financial Services provides with financing services for a reasonable price per month for 3 years**. This includes Dell Pro Support NBD Hardware Warranty Service. The upgrading options remain the same.

IT Managed Services Upgrade Options Include:

Active Security Management & Monitoring
Unlimited Live Help Desk 12×5
Unlimited Live Help Desk 24×7
End-to-End Network Management with Support365® E2

HOW DO WE DEPLOY End-to-End IT Management
Our premier end to end IT Service Management solution are bound to support organizations for following:

Management needs
Support for end to end IT management

We have categorized our pricing plans as follows. You can discover the apt plan according to needs. We understand to choose the right plans you must understand the features of IT Services. Tech-Artz focuses not only on hardware but also your people. The editions available are:-

Foundation Edition
Enhanced Edition
Complete Edition

ATTRIBUTES OF Support365® E2

IT MANAGEMENT & HELP DESK
Includes features for help desk support, END to END IT management, on-site resolution, myHelpDesk App etc. You can choose the right plan suitable for your project from our Foundation, Enhanced, and Complete editions.

CLOUD SERVICES
Fully managed Remote Backup, Office 365 Edition, Azure Active directory edition, Disaster recovery (DRaaS) are the features in cloud services. You can choose the right plan suitable for your project from our Foundation, Enhanced, and Complete editions.

IT STRATEGY & SERVICES ENHANCEMENTS
Features include access to expert IT advice, installations, moves, adds, changes, and deletions, program management, dedicated virtual chief information officer (vCIO). You can choose the right plan suitable for your project from our Foundation, Enhanced, and Complete editions.

INFORMATION SECURITY
Manages end-user anti-spam and advanced email recovery services, anti-virus, anti-malware, anti-ransom ware, data prevention loss for emails, gives 24x7x365 real-time security monitoring, end-user security awareness etc. You can choose the right plan suitable for your project from our Foundation, Enhanced, and Complete editions.

How do we estimate?

We have categorized our various pricing plans as follows:

Per-device pricing.
Per-user pricing.
Stabilized environment pricing.
SLA-Based pricing.
Feature-based pricing.

Take your business to next level with us

Emphasize on your business
Maintenance and creation that happens internally require a lot of time and energy. Why worry about IT when we are here? Spend your time focusing on other resources while we do your work.

Extend your scope of work
No business will grow if the organization is stagnant on ideas. Pool your ideas and partner with us to see your dreams transform into reality.

Set up your organizational goals
Always count on us for boundless support, no matter how big your project is to determine your aim with our IT management services.

Why Support365®?

Tech-artz can guide you the way to top in the industry by:

Boundless support round the clock
Strive to improve the services
Proper supervision by the managers in each step of the project
Various plans to be chosen according to your needs
Access to our expert team

Predictable Costs for IT Management Services
IT services with no term commitment are given as reasonable rates.

Continuous Process Improvement
Profit from the Tech-artz CPI model based on ITIL®.

Flexibility to Scale Up or Down
You can change your plans anytime.

Fully-Managed or Co-Managed
You can choose the goal, We help you achieve it.

INFORMATION SECURITY

Security of the Services

The Tech-artz team understands how important is to protect the services in the World Wide Web.

VULNERABILITY ASSESSMENT
Securing one’s asset is always important. Our IT security assessments ensure your business is secured from unpredictable losses.

MANAGED SECURITY SERVICES
Protection of business from internal and external threats by managed security services.

VULNERABILITY REMEDIATION
Our security remediation services offer assistance to trace, identify, determine, impact and prevent breach attacks.

SECURITY CONSULTING
A personalized security program developed according to your needs by our information security consulting services