Tech-Artz

You can always count on us for round the clock support for any kind of help. As we have our call center in India it will the cost-effective for the customer. And can count on us with extended service levels. The help desk team is employed with trained people in software and hardware device. We work under MSP brand

Precedence of Tech-artz 24X7 Help Desk Services:

US-based trained professionals
24×7 coverage assistance
Online live support by DesktopStreaming™ technology
Online live support chat capabilities
Team leader and project manager provided
Multi-technology support
Complete trouble ticket tracking and reporting solution
Web-based event reportage and grade capability
Availability of customer response
Help desk team that will guide you at all times.
On-site escalation support available
Branded customer satisfaction (CSAT) surveys

What is Live 24×7 Help Desk Support?

We are available to you 24x7x365 to provide solutions for your programs

Fast, US-Based Support in the Language You Need

Since the clients can from any part of the world and to ensure that the language shouldn’t be a barrier for us to connect with you our help desk is equipped with people who speak language best suited for your needs.

Remote or Onsite 24×7 Help Desk Support:

Our state-of-the-art support desk comes fully-equipped with the best technologies available to address and resolve your technology issues 24×7.

If we fail to solve your issues remotely, we will schedule and deploy one of our certified field engineers to help you.
Tech-artz provides you and your organization with the fastest, most reliable IT support 24×7.

Please contact us for more information on

Helpdesk for MSPs
White label helpdesk
PC Support
Mobile Device Support
Proprietary Technology Support

Technologies & Tools Supported:

Windows PC
Linux/Unix Platform
Android & iPhone
Active Directory
Exchange Server
SQL Server
AppAssure Backups
Symantec Backups
Kaseya
Connect Wise
Labtech
SolarWinds
VMware
Citrix
Storage (SAN)