Tech-Artz Outsourced Service Desk

Tech Artz an upper hand in Outsourced service desk
Tech-artz for immediate, help desk outsourcing services and start ace your IT services.

We at tech artz have found a solution for providing a customized solution for all your business need regardless of the type of needs. We offer you outsourcing services for the technical resource center. The team streams your needs and turns up with unique solutions tailor-made for you.

IT Support Outsourcing Services
We present before you a complete team of technicians who strive to solve you’re managed IT support services

Though every company offers you a help desk team, the help desk technicians or consultants in our team are dedicated to solving even the slightest problems that may occur. We make it feel like the technician was standing right next to you and has solved your problem personally.

Expert solutions on your hands reach

The bottom line? Tech-artz has the people, skills and certified experience to provide comprehensive help desk outsourcing services, empowering you to concentrate on growing your business and succeeding with IT.

Tech-artz Deploys an Entire Outsourced Help Desk Support Infrastructure, Including:

  • US based certified help desk team at your service
  • 24×7 coverage capability and real-time monitoring
  • Online live support featuring DesktopStreaming™technology
  • Online live support chat capabilities
  • Team leader and project manager provided
  • Multi-technology support
  • Complete trouble ticket tracking and reporting solution
  • Live incident reporting for all users
  • Custom response systems
  • Help desk team offering in-house support
  • On-site escalation support available
  • Branded customer satisfaction (CSAT) surveys

A dedicated private team of technicians employed for you